A fixed price, paid in three steps.
The same rules on every line, written down before you spend anything. What moves the price of a kitchen or a wardrobe is in the guides. This page is about how you pay and what you can expect from us.
Three payments, each tied to something you can see.
- 50% to start, once you have confirmed the design and the quote
- 25% on delivery to your home, with the delivery recorded for every piece
- 25% at the end of installation, after we walk round together
Your accepted quote records this schedule exactly. A quote is valid for 14 days. Changes you ask for after confirming are agreed as a change order, paid in full on acceptance, before they happen. Card payments work up to AED 999,999.99, and above that we take a bank transfer.
Fixed after we measure.
Warranty and service
Workmanship is covered for 12 months from handover. Hardware carries its maker's warranty, often five years and more for hinges and runners. Stone carries the fabricator's warranty. Snags raised at handover are fixed within 14 days, and we answer a warranty request within 2 working days.
Cancelling
Before any material is ordered or made, your deposit comes back in full, less any survey or design fee agreed in writing. After ordering or production has started, the deposit covers the costs already committed, and anything unspent is refunded within 14 days with an itemised statement. Faults in workmanship are repaired or replaced under warranty, not refunded.
Visits
The site visit is free. You can move a requested visit, and cancel a confirmed one up to a day before. If nobody is home and we had no notice, we rebook once at no charge, then ask for a visit fee.
One company holds the contract, the warranty and the invoices: Ajusteur. Whoever measures, makes or installs answers to us, so you have one person to call. The customer terms and the privacy notice are published as drafts while a UAE lawyer reviews them. Read how a project runs, or get in touch.
Contact
Tell us about your project.
Start with an idea. Photos and measurements can come later.